Kartikey Tripathi

Working with enterprise customers on containerized workloads, helping them design and operate scalable cloud-native architectures on AWS.

• Support enterprise customers running production workloads on Amazon EKS, ECS, and ECR
• Troubleshoot and resolve complex Kubernetes and container orchestration issues in production environments
• Guide customers through container migration strategies and best-practice architecture reviews
• Collaborate with internal service teams to escalate and resolve platform-level issues

Provided technical support and guidance to enterprise customers on AWS managed database services, ensuring high availability and performance.

• Supported customers on RDS (MySQL, PostgreSQL, Oracle, SQL Server), Aurora, and DMS across complex production setups
• Diagnosed and resolved critical database incidents including replication failures, performance degradation, and connectivity issues
• Authored and published an AWS Knowledge Center article and YouTube video on securely connecting to private RDS instances via EC2 Instance Connect Endpoint
• Collaborated with AWS service teams to identify and escalate product bugs and feature gaps
• Helped customers design migration paths from on-premises databases to AWS managed services

Built and maintained data platform solutions for healthcare and life sciences customers, focusing on data pipelines, warehousing, and governance.

• Developed and optimized data pipelines and ETL workflows using Snowflake, SQL, and cloud-based tools
• Contributed to data warehousing and migration projects, improving data reliability and query performance
• Implemented data governance practices to ensure compliance with healthcare data standards
• Collaborated with cross-functional teams to translate business requirements into scalable data solutions
• Maintained and tuned relational databases including Oracle and SQL Server for large-scale analytical workloads

Administered and maintained SQL Server environments for enterprise clients, ensuring uptime, performance, and data integrity.

• Managed SQL Server instances including installation, configuration, patching, and upgrades
• Monitored database performance and implemented tuning strategies to reduce query latency
• Designed and maintained backup and recovery procedures to meet RPO and RTO requirements
• Supported database migrations and schema changes across dev, staging, and production environments
• Worked with application teams to resolve database-level issues and optimize stored procedures